Terms and Conditions

Terms and Conditions

Aspiring Guides Terms and Conditions (effective 1 March, 2014)

Payment Details
NZ$500 deposit per person confirms your booking. Full payment must be made 60 days before commencement date. Should you cancel your booking for any reason you will receive a full refund less a cancellation fee: more than 60 days before your trip/course starts NZ$200 per person, between 60 and 30 days 50% of the course or trip fee, between 29 and 15 days 75% of the total course or trip fee. If YOU cancel less than 15 days (or during) no refund will be given. If the weather remains adverse and prevents the trip from operating, you have the opportunity to carry out sub alpine adventure and skill development activities. The Guide fee applies and any trip costs not utilised will be refunded. Please ensure you have obtained travel and/or injury insurance. Aspiring Guides accepts no responsibility for the actions of persons and/or companies supplying goods and/or services as part of our guiding company or any extra costs incurred due to delays or complications beyond our control. Refunds are not given due to weather, injury, lack of fitness or ability. If your party is unable to egress from the mountains at the end of your trip for any reason, a fee of NZ$550 plus expenses including but not limited to hut & park fees per extra day is applicable to your party.

Credit Card Guarantee
If you have booked a trip which will incur additional charges such as,  air access/egress flights, additional transport, equipment hire or other charges, we will ask to record your credit card details when you check-in for the start of your trip.  This will only be required as a guarantee of payment, you are welcome to pay for any of these charges by internet banking or cash if you prefer at the end of your trip.   We do not store client credit card details and any pre-trip recording will be destroyed at the end of the trip.

Liability Release
I realise that the activities offered, including; mountaineering, rock climbing, trekking, skiing; and heliskiing and the travel (both air and ground) to and from and within the activity locations provided by Aspiring Guides Ltd (hereinafter known as AG) inherently involve risks which may result in property damage or loss, serious or fatal injury. I acknowledge that rocks, cliffs, cornices, avalanches, crevasses, falling or equipment failure are an ever present hazard when mountaineering, trekking, skiing and travelling to and from and within the activity locations. I hereby assume all risks and release all persons, entities or contractors connected with AG from all liability for any injuries or damages and from any claim by me, my family, estate, agents, heirs or assigns arising in any way from my participation in all, and any activities connected with AG. AG accepts no responsibility for the actions of persons and/or companies supplying goods and/or services as part of their guiding company or any extra costs incurred due to delays or complications beyond their control. Aspiring Guides reserves the right to cancel any trip at any point in time without any penalty to Aspiring Guides Ltd.

Our contact details if you have any questions:-

Aspiring Guides
Level 1, 99 Ardmore St
Wanaka, NZ
+64 3 443 9422
action@aspiringguides.com

 

 

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